# NEO Home Robot $200 Deposit ## NEOHome Robot FAQProduct ## Transform Your Home NEO takes on the boring and mundane tasks around the house so you can focus on what matters to you. [WatchKeynote](https://youtu.be/LTYMWadOW7c) Helping Hand Provides assistance with everyday tasks Reclaim Time Automates household chores, freeing time for priorities Helpful Intelligence Brings useful insight into every conversation #### Autonomous Walk to Person Put Away Dishes ## Automate Your Chores Give your NEO a list of chores, schedule a time you want them done and come back to a cleaner home everyday. ## Expert Mode NEO works autonomously by default. For any chore it doesn’t know, you can schedule a 1X Expert to guide it, helping NEO learn while getting the job done. ## Soft and Safe NEO is designed for gentle and safe interactions, making it perfect for people and the home. Light Fewer components make NEO lightweight without compromising performance Quiet Operates at a noise level quieter than a modern refrigerator Soft Deformable 3D lattice wraps internal components for cushion Gentle Tendon-driven actuators create safe movements ## Cozy Design ## Laugh and Learn Ask NEO questions and get instant access to knowledge, personalized intelligence, or even a joke. Smart Ask anything—history, recipes, or advice—and get real-time answers Contextual help Pairs visual and spatial awareness with memory to personalize interactions Fun Shares jokes, stories, and games for lively, natural conversations ## Grows With You NEO is built for full autonomy. Early Access offers foundational autonomy, and with continued use, NEO learns and unlocks new capabilities. ## Utility Autonomy #### "Get the door" "Put dishes away" "Turn off lights" "Clean up trash" "Water plants" NEO uses Redwood AI—1X’s Generalist AI model—for learning and repeating tasks. NEO arrives with basic autonomy for early owners and grows in capability over time. ### Scheduled Expert Mode #### "Laundry" "Empty dishwasher" "Tidy entire house" "Feed the pets" "Bartend parties" For complex tasks NEO doesn’t know, an Expert from 1X can remotely supervise its actions at scheduled times to help it learn new abilities and get the job done. ##### Voice Interface Companion allows you to speak naturally to NEO to access all features without using devices. ##### Mobile Interface With the NEO app, you can manage your NEO’s chore schedule, communicate remotely, monitor NEO and more. ##### Self-Charge NEO manages its own battery life so you don't have to. When NEO needs a charge—it plugs itself in. ##### Remote Control Pilot your NEO from anywhere in the world through your Mobile App & VR device. ##### Emotive Ear Rings NEO uses its Emotive Ear Rings to communicate its state and status (battery, attention, etc.). ##### Boom Box Use NEO as a mobile bluetooth speaker anywhere in your home. ## Design ##### Soft Body All NEO’s hardware is wrapped in custom 3D lattice polymer for safety and cushioning. ##### Safe Movements 1X Tendon Drive actuation creates precise, low-energy movements necessary for home use. ##### Pinch Proof NEO’s joints are covered from outside access, making the surface entirely pinch proof. ##### Body Language NEO understands and responds to human gestures and expressions. ##### Comfortable to be Around NEO is designed to complement your living space, not disrupt it. ##### Machine Washable NEO’s soft suit and shoes are made from machine washable nylon. ## Artificial Intelligence ##### Redwood AI NEO’s vision language model for learning and performing chores around the house. [Learn more](/content/ai/index.html). ##### Built-in LLM Interaction with NEO is driven by its built-in large language model, capable of understanding, reasoning, and conversing. ##### Audio Intelligence Interprets audio cues and conversational context. ##### Memory Retains information to personalize your experience. ##### Visual Intelligence Uses visual input to enhance conversations. ##### Fully Mobile Uses AI for navigating to where it's needed. #### Hardware ##### Robot Height 5’6” Weight 66 lbs Lift 154 lbs Carry 55 lbs Arm Payload 18 lbs Speed Hands 8.0 m/s Max run speed 6.2 m/s Walking speed 1.4 m/s Battery Capacity 842 Wh Run-time 4h Quick charge 6min per hour runtime Safety Body Soft body with custom lattice polymer structure Joints structure No pinch points HIC <250 Actuation Low inertia tendon drives Ingress Protection Hands IP68 (submersible) Body IP44 (splash proof) Tendon Drive Torque accuracy 2% Backdrivability 95% Repetition 0.1mm Nominal load cycles 2,000,000 (1 day service replacement) Peak (3x nominal) cycles 100,000 (1 day service replacement) Accuracy 1mm IMUs Linkwise differential (velocity and accelerations) Calibration AI based continuous adaptation Audible noise 22dB ##### Compute Chipset 1X NEO Cortex (Nvidia Jetson Thor) AI Compute Up to 2070 FP4 TFLOPS Microphone 4 beamforming microphones Speakers 3 stage speaker in pelvis and chest area Camera Dual 8.85MP 90Hz Stereo Fisheye Communication Wifi, Bluetooth, 5G #### Comes with Charger Lint Roller Case #### FAQ ### When do deliveries begin? ### If I purchase my NEO, will I need an additional subscription? ### Is NEO suitable for the home? ### Is my home a good environment for NEO? ### How does NEO charge? ### Are pre-orders refundable? ### How does NEO connect to the internet? ### Will my NEO be fully autonomous? ### Will a 1X Expert be able to connect and enter my NEO at any time? ### Who are the 1X Experts? ### Do I need to share my data for NEO to work? ### How is NEO operated? ### How much does it cost to run? ### Can my NEO cook? ### Is my NEO waterproof? ### Can NEO be used outside? ### What maintenance is required? ### Where will my NEO be made? ### How does the subscription option work? ### How will 1X use my data?